Privacy Policy

Effective Date: 1 January 2026

Black Sails Marine Pty Ltd (ABN 88 695 896 827, ACN 695 896 827) (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and store your personal information.

1. Collection of Personal Information

1.1 What We Collect

We may collect the following types of personal information:

• Names, email addresses, and contact details provided through our website or email correspondence.
• Vessel registration details, ABNs, and business information provided when requesting quotes or services.
• Correspondence records, including emails sent to [email protected].
• Website usage data collected through cookies and analytics (see Section 5).

1.2 How We Collect It

We collect personal information directly from you when you:

• Fill in and submit a contact form on our website.
• Send us an email requesting information or a quote.
• Engage our marine services and provide vessel or business details.
• Browse our website, where we may collect data through cookies.

1.3 Sensitive Information

We do not knowingly collect sensitive information as defined by the Privacy Act 1988. If you provide sensitive information inadvertently, we will endeavour to destroy or de-identify it promptly.

2. Use and Disclosure (APP 6)

We only use or disclose your personal information for the primary purpose for which it was collected, or for a directly related secondary purpose that you would reasonably expect. Specifically, we use your information to:

• Respond to enquiries and provide quotes for our marine services.
• Deliver and manage contracted services.
• Communicate with you about your service requests or account.
• Comply with legal and regulatory obligations under maritime and corporations law.

We will not disclose your personal information to third parties unless:

• You have given consent.
• Disclosure is required or authorised by law.
• It is necessary to prevent a serious threat to life, health, or safety.

3. Data Quality (APP 10)

We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up to date. If you believe information we hold about you is incorrect or outdated, please contact us at [email protected] and we will correct it promptly.

4. Data Security (APP 11)

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Measures include:

• Storing electronic records in secure systems with restricted access.
• Limiting access to personal information to staff who require it for their duties.
• Destroying or de-identifying personal information when it is no longer needed.

5. Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and improve site functionality.
• Collect anonymous usage data such as pages visited and time spent on the site.

You can manage cookie settings through your browser. Disabling cookies may affect some website features.

We do not use third-party tracking cookies or sell website usage data to advertisers.

6. Access and Correction (APPs 12 & 13)

You have the right to access personal information we hold about you and to request corrections. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We may refuse access in limited circumstances, such as where providing access would breach another person’s privacy or is required by law. If we refuse access, we will provide reasons for the refusal.

7. Anonymity (APP 2)

Where possible, you may interact with us anonymously (for example, by browsing our website without submitting personal information). However, some services and enquiries require personal information to be provided for us to respond effectively.

8. Cross-Border Disclosure (APP 8)

We are an Australian company operating from Western Australia. We do not routinely transfer personal information overseas. In the event that cross-border disclosure is necessary, we will take reasonable steps to ensure that the overseas recipient complies with the APPs.

9. Direct Marketing (APP 7)

We may use your personal information to send you information about our services, provided you have consented or it is reasonably expected in the context of our relationship. You may opt out of direct marketing at any time by contacting [email protected]. We will honour opt-out requests promptly.

10. Complaints

If you believe we have breached the Privacy Act 1988 or the APPs in relation to your personal information, you may lodge a complaint with us by emailing [email protected]. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

• Company: Black Sails Marine Pty Ltd
• ABN: 88 695 896 827
• ACN: 695 896 827
• Email: [email protected]
• State: Western Australia
• Postcode: 6707